Frequently Asked Questions
What is included in the cost of rent?
Rent includes heat, water, and furniture.
Do you accept individual applications, or do I have to apply to KST as part of a group?
We accept both individual and group applications.
Who can be my guarantor?
A guarantor can be any Canadian or American citizen or resident over the age of 25. The guarantor cannot be a resident themselves.
What happens if I have a roommate conflict?
If you are experiencing a roommate conflict, the first step is to talk to your roommate. If you can not resolve your issue, the office would be happy to assist.
What if I don't have someone who can act as my guarantor?
We do offer an option to waive the guarantor requirement. Please reach out to [email protected] discuss this option in more detail.
Can my friend or partner and I sign a lease for one room and live in it together?
Our rooms are single occupancy, so two individuals cannot live in one at the same time unless the shared room is rented or you can sign a lease for a room in the same apartment.
What if I am having something mailed to the building?
If you are receiving mail to the building, your mailing address is:
{Your unit number}
{Your name}
333 or 339 King Street Towers
Waterloo, Ontario N2J 2Z1
Mail will go to the mailboxes in the back lobby. Your unit number corresponds to your mailbox number. Each unit will get one mailbox key to share.
The KST office does not accept any packages from FedEx, Canada Post, Purolator, DHL, UPS or any other mail carriers.
Why is it a 3-year lease? Can you change it so that's its only 1 year.
All of our leases are 3-year leases with the ability to opt out every 12 months. You can end the lease in any year as long at you give notice. Below is a list of start/end dates and early termination deadlines:
If your lease starts on...
May 3rd it can end on April 27th if you give notice by November 30th
If your lease starts on...
September 3rd it can end on August 27th if you give notice by November 30th
I don't need my room during the summer. Do you offer 8-month leases?
We do not offer 8-month leases. All of leases are minimum of 12 months. You are welcome to find a sublet for the months you will not be in the unit.
Why can't I move in on the first of the month? Why do I have to wait until the third?
Especially in September, we're turning over a high volume of beds in a short while. We do our best to get everyone into their new spaces as quickly as possible.
Can I move in early?
Early move-ins are completely dependent on the following:
- The previous resident moving out on time
- The condition they leave your unit in
- How quickly we're able to get your space ready
We will do our best to accommodate early move-ins, but cannot guarantee them. Please email [email protected] to discuss the possibility of an early move-in.